Our thorough process ensures that your project gets delivered on time, within budget and in line with all of your expectations.

Step 1: Define & Discover

After you contact novelProjects, we will seek to understand your goals through open dialogue. We will learn your business strategy and initiatives, the vision for your web site, as well as your budget and timeline. With a greater understanding of your business, we can better discover the unique ways novelProjects can provide value to you and your business.

After defining the project's requirements, we will research relentlessly and hold collaborative brainstorming sessions in order to develop an initial Vision Document for the site - an outlined specification of all graphical, informational, and functional aspects. We also perform initial competitive analysis as well as basic information architecture consulting.

We deliver: a flat-fee quote for the project, including all design and development costs, any hard costs associated with the project, as well as suggested maintenance options. Flat-fee pricing guarantees your satisfaction, in that novelProjects will deliver everything quoted, regardless of the number of hours spent in development.

Step 2: Design & Implement

After our quote is accepted, we will expand and add detail to the Vision Document until it becomes a a complete Site Blueprint. The blueprint also includes finalized information architecture, page layout drawings, as well as any Flash storyboarding. Our research is continuous to ensure that we meet all your needs.

While our design team works to create the graphical look and feel as described in the storyboard, our developers begin to build the backend functionality. Your site is developed utilizing our time-tested code library and proprietary .NET web building tools, resulting in an Internet presence that is as structurally sound as it is visually appealing. This enables natural growth of your site over time.

Throughout the entire process, communication is critical. As such, we have developed the projectPulse system which enables you keep in touch with the status of your project at all times. You can log in, view all tasks as they are completed in real-time, as well as request specific tasks, making our process transparent.

We deliver: a test site, the result of merging the approved design and the completed backend development. The test site can be navigated and all features are in place and operable.

Step 3: Test & Deliver

When the project is nearly complete it is important to put the site through our rigorous quality assurance checklist. We will also make any last minute changes, set up domains, hosting, web statistics, and register the site with search engines. When everything is set, we move from testing to production and launch the site.

We deliver: a final project brief containing a back-up CD as well as documentation of the entire project. The final site goes live.

Post-production: Maintenance

Even though the project is complete, we can continue to provide support for the site through a configurable and affordable maintenance package. After a site is launched, novelProjects is available to make changes and updates, as well as monitor performance, providing strategic analysis and reporting to guide future site enhancements. Read more about our maintenance offerings.